Last Updated: September 19, 2026
At TITARA DIGITAL, we create practical software and digital products designed to help real businesses and individuals work more efficiently.
Because our products are digital products that are delivered electronically, all purchases are generally final and non-refundable once the product has been purchased or accessed.
Digital Products & No-Refund Policy
Due to the nature of digital products, we normally do not offer refunds for:
- Change of mind after purchase
- Accidental purchases
- Failure to use the product
- Not needing the product anymore
- Purchasing the wrong product
- Compatibility issues that were clearly stated before purchase
- Products that have already been downloaded, accessed, or delivered
We encourage you to review the product information, features, requirements, and supported platforms before purchasing.
We’re Here to Help
No refund does not mean no support.
If you experience a problem with your TITARA DIGITAL product, please contact us before giving up on it. We’re here to help you get the product working and resolve legitimate technical or product-related issues.
If you experience:
- A technical problem
- A product error or bug
- Difficulty accessing your purchase
- Problems using an advertised feature
- A file or product delivery issue
- A compatibility problem that differs from the stated requirements
- Any other issue with your purchased product
Please contact us and explain the problem.
Our team will review the issue and, where possible, provide troubleshooting, instructions, corrections, updates, or another reasonable solution.
Exceptional Circumstances
While our standard policy is no refunds for digital products, TITARA DIGITAL may consider exceptional cases at its discretion, particularly where there is a verified technical or delivery issue that we are unable to reasonably resolve.
Any such decision will be evaluated based on the individual circumstances of the purchase.
Contact Us
If something isn’t working as expected, please reach out to us.
We’d much rather help you solve the problem than leave you frustrated with your purchase.
TITARA DIGITAL
Practical Software for Real Business